Data protection We hope that the Sunderland VLB website provides helpful information about our work, about our programmes and our work to save lives in the Sunderland area. We would like you to know that SVLB is committed to safeguarding your privacy online.

The following policy statement explains how your personal information will be treated when you access the SVLB website. The policy may change, so please check this page periodically.

What data is being collected and how does Sunderland VLB use this information?

SVLB does not capture or store personally-identifying information (such as your e-mail address, name, title, or postal address) without your knowledge when you visit our site. You are always able to choose to provide such information to us.

We use a product called Statcounter to assess which areas of our site are most popular. This helps us understand how our site is being used so we can make it more useful to visitors. Statcounter uses cookies (text files that identify your computer to our server) and IP addresses (the domain from which you access the internet) to indicate which pages have been accessed when. This information is collected automatically. It is not linked to any personal data, so browsing is anonymous.

Our member area also uses session cookies to keep you logged in to the system. These are automatically deleted after every session and do not contain any personally-identifying information. If you choose to tick the 'remember details' box on the login form, the site will save a cookie to your hard drive containing your login e-mail address and password. Next time you visit the system will pick up this information and allow you to log in with a single click.

Personally-identifying information can only be collected on our website if you choose to provide it. This information may be in the form of, for example, online application forms, online subscriptions, membership and order forms, joining electronic mailing lists, or sending us an e-mail. Some of these may also include optional survey information.

The information you supply will be used for the purpose specifically designated (for example, responding to your request for information, processing your orders and applications, etc) and in accordance with SVLBs data protection policy and the UK Data Protection Act 1998.

We may use your details to contact you with current and future information about our work, events, campaigns and activities, or any other features of SVLB described on the website. However, you will always have the opportunity to opt out of receiving further information; see the "Opt-out" section below.

For full details of SVLBs data protection policy, please read our Data Protection Policy Statement, or contact .

Who is collecting your information?

When you are on the SVLB website and are required to submit personal information, you are sharing that information with SVLB alone, unless otherwise stated.

With whom does SVLB share your information?

Except as may be required by law, SVLB does not pass your personal data to outside organisations and/or individuals without your express consent. Our supporters are often happy to hear from like-minded organisations with which SVLB occasionally shares or exchanges data, but you will always have the chance to opt out. SVLB will ensure any data that is used in this way cannot be transferred without SVLB's consent.

Opt out or change your personally-identifiable information

SVLB's website gives users the opportunity to opt out of receiving more communications from us at the point where we request information from you. This is usually done with a tick box.

You are entitled to know about the personal information SVLB holds about you and you also have the right to have your data updated, corrected or deleted. Maintaining accurate and up-to-date information about our supporters is important to SVLB Please address all your requests and/or queries about our Data Protection Policy to The Data Protection Officer (address below), or read SVLB's Data Protection Policy Statement.


The security of your credit card details is of the utmost importance to SVLB. We want you to have peace of mind when supplying this information to us. SVLB uses a high-level secure server to process your credit card details to ensure that your information stays private and confidential.


SVLB's website has links to other sites which may contain information that is useful and of interest to our readers. This privacy statement only covers the SVLB website. SVLB is not responsible for the content, views or accuracy of information on external internet sites.

Data Protection requests and queries

Please address all requests and/or queries about our Data Protection Policy to The Data Protection Officer, The Watch House, Pier View, Roker, Sunderland, SR6 0PR, UK. Alternatively, please e-mail .

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